PROCEDURES FOR CASH LESS FACILITIES (HOSPITALIZATION CASES):

Below is a process note for availing cashless coverage for the year 2024-2025 (From 01.08.2024 to 31.07.2025).

1. In case of a cashless case, IISC team will intimate insurance company about the same and share us the Emp ID, patient name and Hospital No.
2. We will share temporary e-cards within 1-2 hours.
3. Employee needs to share the e-card with the hospital and the hospital will raise the cashless request to support.orphanclaims@godigit.com
4. The claim no. will be generated and the hospital will use the DIgit Portal for further communication.

Please find below escalation matrix-

Mr. Mohammad Tajuddin - 9028382257 (Email ID - Corporate@godigit.com)

Mr. Soumya Ranjan - 9178791811 (Email ID - soumya.ranjan@godigit.com)

Ms. Lavanya Kanoujia - 8800679853 (Email ID - lavanya.kanoujia@godigit.com)